San Jose Video Production Client Referral

A San Jose Video Production customer of ours returns after several years and recommends us for work with her new company.

We didn’t get to be the leading video production company in San Jose and Silicon Valley by disappointing our clients. With our 32 years of experience producing video for business and organizational clients we take pride in our delivery of great video work in all fields with speed, quality, effectiveness and efficiency.

As a result, our clients have give us a 100% satisfaction rating for our Silicon Valley/San Jose video production work.

In this survey, conducted by an independent auditing agency making blind calls, when our clients were asked if they needed the services of a Silicon Valley/San Jose video production company in the future, would they call or recommend Penrose Productions. They all said “YES”.

This has been a result of over three decades cultivating our reputation for great work and service.

Over the years, our Silicon Valley/San Jose video production company has focused on becoming a real partner with each of our clients to bring success to their video productions. From the beginning of the process we establish production goals so that they will meet and exceed the client’s requirements of:

  • the intended audience
  • what the video production should accomplish
  • how it will work with other aspects of the project 
  • how it will be implemented.

Yet despite our stellar track record, we are always pleasantly surprised when clients from “back in the day” look us up to give us more video production business, or a referral to do so.

This has happened lots recently and just again this last week.

One customer with whom we did dozens of San Jose video productions at her previous company has contacted us again in her new position. Her new company is one of the largest in Silicon Valley. The company has a large San Jose video production department, but using them is a lengthy process. And since she

san jose video production needed to move NOW, she knew just who to call. So she joins the ranks of a half dozen customers who just this calendar year have hired us again despite having moved on to other positions and to other employers.

Naturally we’re delighted for the big vote of confidence.

We also are excited about the opportunities to renew our working relationship with those clients. In many cases we worked countless hours on projects with these folks and have really bonded with them.

We started in video production when it was a fledgling business. It has always been our goal to develop lasting relationships with superior service for these clients, and our track record and many video production testimonials have helped us meet this goal.

And we are confident that future clients will not only be satisfied with the results and service we give them, but will be referring us as well.

In the words of Henry Ford, “Coming together is the beginning. Keeping together is progress. Working together is success.”

 

San Francisco Business Video – Our Specialty

Since getting our start shooting San Francisco business videos through our Bay Area video production company Penrose Productions in 1981, we have been committed to creating high quality, business videos for our clients.

For sales and marketing videos, we emphasize the creation of outstanding videos that present our clients’ products and/or services in a way that gets customers to buy, or at least consider buying, from our clients.

But yet another category of Silicon Valley and San Francisco business video productions that we often do might be considered communications videos. Often these will document the meetings, seminars, proceedings, training, etc. of our clients so that the information can be more widely disseminated. These meetings vary in their interest to us as observers. Of course, the content is not designed to appeal to us, but rather to the client’s target market, whether an internal or external audience.

We consider it a plus when the content is something to which we can actually understand or can relate.

If we can actually apply the content to our own lives or business, that’s a huge plus.

As an example of the opposite, when we shoot high tech training as we so often do with Silicon Valley video productions, we can be totally lost when listening to content about advanced electrical engineering and computer science.

In contrast to this, we were recently shooting a San Francisco business video for a top insurance company’s management meeting at the Ritz-Carlton in San Francisco.  This was our sixth straight year shooting and editing for this company and we find the whole experience a consistently interesting one. The content of the 3-day meeting was not about insurance, but rather sought to promote dialogue with the nearly one hundred management attendees as the company worked on growth strategies to get to the next level of revenue and profitability.

San Francisco training videoAs I listened to the discussions on business development and strategy it took me back to my graduate school days at the University of California.  The work was led by outside consultants from Management Systems of Los Angeles. As the company principals led the group in their work, it was eerily similar to being in the classroom getting my MBA in Berkeley all over again.  I found myself not just overseeing the recording of the event, but I was inspired and renewed in my original vision to provide amazing San Francisco business video production to businesses large and small. Many of the management concepts shared in the meeting were lessons I originally learned at Cal, and it was inspiring to get a “refresher course” on these principles.

The truth is, I often get involved in the day to day operations of running the video production.

But this time it was a treat (and an annual one at that with this client) that allowed me to also hear top-flight consultants and apply their lessons on strategy and tactics to our own company.  It served to re-engergize me and helps me look at the big picture for Penrose Productions.

At Penrose we have a passion to ignite the Bay Area business community with a desire to share and expand their business concepts through San Francisco business videos.  Now more than ever, video is the key to conveying a positive image of your products, services and overall company vision.   The problem is, many businesses still try to “do it themselves” and end up shooting themselves in the foot.  I made a commitment to quality video production back in grad school and that has never changed.  Just as with hiring any expert, videos from a professional Bay Area video production company can help take businesses to the next level.

As I reflect back on the many videos we’ve done through the years, I realize that San Francisco video production has changed a great deal over the years.

Penrose Productions has always remained at the forefront of producing San Francisco business videos in both quality and customer service.