A San Jose Video Production customer of ours returns after several years and recommends us for work with her new company.
We didn’t get to be the leading video production company in San Jose and Silicon Valley by disappointing our clients. With our 32 years of experience producing video for business and organizational clients we take pride in our delivery of great video work in all fields with speed, quality, effectiveness and efficiency.
As a result, our clients have give us a 100% satisfaction rating for our Silicon Valley/San Jose video production work.
In this survey, conducted by an independent auditing agency making blind calls, when our clients were asked if they needed the services of a Silicon Valley/San Jose video production company in the future, would they call or recommend Penrose Productions. They all said “YES”.
This has been a result of over three decades cultivating our reputation for great work and service.
Over the years, our Silicon Valley/San Jose video production company has focused on becoming a real partner with each of our clients to bring success to their video productions. From the beginning of the process we establish production goals so that they will meet and exceed the client’s requirements of:
- the intended audience
- what the video production should accomplish
- how it will work with other aspects of the project
- how it will be implemented.
Yet despite our stellar track record, we are always pleasantly surprised when clients from “back in the day” look us up to give us more video production business, or a referral to do so.
This has happened lots recently and just again this last week.
One customer with whom we did dozens of San Jose video productions at her previous company has contacted us again in her new position. Her new company is one of the largest in Silicon Valley. The company has a large San Jose video production department, but using them is a lengthy process. And since she
needed to move NOW, she knew just who to call. So she joins the ranks of a half dozen customers who just this calendar year have hired us again despite having moved on to other positions and to other employers.
Naturally we’re delighted for the big vote of confidence.
We also are excited about the opportunities to renew our working relationship with those clients. In many cases we worked countless hours on projects with these folks and have really bonded with them.
We started in video production when it was a fledgling business. It has always been our goal to develop lasting relationships with superior service for these clients, and our track record and many video production testimonials have helped us meet this goal.
And we are confident that future clients will not only be satisfied with the results and service we give them, but will be referring us as well.
In the words of Henry Ford, “Coming together is the beginning. Keeping together is progress. Working together is success.”